Financial Fraud and Consumer Protection

Everyone deserves fair access to the marketplace and honest information about the products and services they purchase. We have a number of resources available to help you. The Consumer Financial Protection Bureau, Federal Trade Commission, and Oregon Department of Justice can assist Oregonians on a wide variety of topics. Please call Jeff's Constituent Services Team in Portland (at 503-326-3386) to discuss which agencies may be able to assist you. And if you haven’t yet done so, you may wish to file online complaints with one or more of these government agencies.

If you have questions about a consumer-related issue, or if you have complaints about a company or non-profit organization, please fill out the online form and then print the corresponding privacy release. Send your completed privacy release to our Portland office, and a member of Jeff's Constituent Services Team will get back to you to discuss how we can best help you.

You will need Adobe Acrobat Reader (a free program) in order to generate and print out the privacy release for your signature. If you are unable to print this privacy release form, please call our Portland office after completing the online form. We will be happy to mail you a paper copy of a privacy release form for you to use.

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Once you have reviewed your information on the next page, press the Print and Submit button. This will generate a PDF containing all of the information you have entered as well as a privacy release form. Please print the form, sign and date the last page, and return the form in its entirety to Jeff's Bend office by fax or mail.

Although the information on your form will be submitted to our office electronically, most of the time we cannot open an inquiry on your behalf until we receive your signed form.

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Thank you for contacting me. The information on your form has been submitted electronically to my office. A PDF of your form is being generated automatically and should be ready within 10 seconds. If one is not available to download in that time, click here.

Once we have received your signed authorization, my staff will begin assessing how we can help. Please allow up to 30 days from the day we receive your release for my office to contact you. Thank you.