Financial Fraud and Consumer Protection

Everyone deserves fair access to the marketplace and honest information about the products and services they purchase. We have a number of resources available to help you. The Consumer Financial Protection Bureau, Federal Trade Commission, and Oregon Department of Justice can assist Oregonians on a wide variety of topics. Please call Jeff's Constituent Services Team in Portland (at 503-326-3386) to discuss which agencies may be able to assist you. And if you haven’t yet done so, you may wish to file online complaints with one or more of these government agencies.

If you have questions about a consumer-related issue, or if you have complaints about a company or non-profit organization, please fill out the online form and then print the corresponding privacy release. Send your completed privacy release to our Portland office, and a member of Jeff's Constituent Services Team will get back to you to discuss how we can best help you.

You will need Adobe Acrobat Reader (a free program) in order to generate and print out the privacy release for your signature. If you are unable to print this privacy release form, please call our Portland office after completing the online form. We will be happy to mail you a paper copy of a privacy release form for you to use.

Preview and Submit

This is a preview of your Request. Please confirm that all of the information below is correct before submitting. If you would like to make any changes to the information you have provided, please use the "Edit" button below. Using your browser's buttons to navigate will cause all form information to be lost.

Your Contact Information

First Name*

Middle Name

Last Name*

Suffix

Email Address*

Please Verify Email Address

Phone Number (home, work, mobile, other)*

Secondary Phone Number (home, work, mobile, other)

Residence Address *

Street Address (2)

City*

State*

Zip Code*

Do you have a different mailing address?

Case Details

Which government agency (or agencies) have you been working with? *

Name of company or organization you have complained against:

Have you already been in touch with someone at that company or organization?

Have you already filed a formal complaint with a state or federal government office?

Congressional Contact

Have you contacted another Congressional office? *

Your Request

What do you need help with? *(please describe the problem in as much detail as necessary)

Preview and Send Request

Please click on the Preview button to review any information you have entered on this page.

Once you have reviewed your information on the next page, press the Print and Submit button. This will generate a PDF containing all of the information you have entered as well as a privacy release form. Please print the form, sign and date the last page, and return the form in its entirety to Jeff's Portland office by fax or mail.

Although the information on your form will be submitted to our office electronically, most of the time we cannot open an inquiry on your behalf until we receive your signed form.

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Thank you for contacting me. The information on your form has been submitted electronically to my office. A PDF of your form is being generated automatically and should be ready within 10 seconds. If one is not available to download in that time, click here.

Once we have received your signed authorization, my staff will begin assessing how we can help. Please allow up to 30 days from the day we receive your release for my office to contact you. Thank you.

Mail Delay

Due to heightened security concerns in the U.S. Capitol, all mail sent to my Senate office in Washington, DC may be significantly delayed by security screening procedures.

Note also that my office is receiving an extremely high volume of letters and e-mails each week, and it is taking us longer than usual to respond. We appreciate your patience as we work to get back to you.

CALL IF URGENT: If your issue is urgent or time-sensitive, please call my office in Portland (503-326-3386) and ask to speak to a Constituent Services Representative.